A new commuter coach service in the Somerset area is set to launch on 4 November. The Kent based operator is to run two commuter services to business areas in Bristol and south Gloucestershire, after being awarded the contract by North Somerset Council. They will be funded by the Council for two years, with the operator set to fund them for a further two. Passengers will be picked up from Weston-Super-Mare and Portishead, with the vehicles running along two commuter corridors at morning and evening rush hours. As well as the company’s usual high specification, the coaches used on these services will be equipped with real time tracking, allowing commuters to check the location of their service via web and mobile devices. Last year The Kings Ferry saw a record rise in passenger numbers using its Kent to London service, taking the total number of passenger journeys to over half a million a year.
The Kings Ferry has launched a new website, designed to be faster and easier to navigate, as well as having a new look and feel. It has a number of new features and imagery, as well as refreshed copy to make it more customer friendly and encourage interaction. The new site is now compatible on all platforms such as desktop, mobile and tablet.
Multimedia and Marketing Executive at The Kings Ferry, Samuel Adams, said, ‘We are really pleased with the new look and feel of the website, which is now much easier to navigate. The fresh and clean look was developed in response to our customer’s needs. We have found that more customers are accessing the website from a mobile device so have invested in responsive technology to facilitate easier navigation on the go. We aim to help customers find all the relevant information as quickly and easily as possible.’
Two commuter routes in Somerset have been won by The Kings Ferry, part of the National Express Group. North Somerset Council awarded the contract, which is for the operation of two commuter services to business areas in Bristol and South Gloucestershire. The routes are due to launch in the autumn and will be funded by the Council for two years, with The Kings Ferry set to fund them for a further two. The service will pick passengers up from Weston-Super-Mare and Portishead, running along two commuter corridors at morning and evening rush hours. The coaches will be equipped with real time tracking, allowing passengers to check the location of their service via web and mobile devices.
The Kings Ferry Commercial Director, Danny Elford, said, ‘We are delighted to be involved in this exciting partnership with North Somerset Council. Every year we’ve seen more and more commuters switching to the coach because it’s comfortable, great value and you’re guaranteed a seat. What’s more we communicate constantly with our customers, providing instant service information and traffic updates to ensure their journey to work is as relaxing as possible. We are certain this region has the fundamental elements needed for a successful service.’